Privacy Policy

Last updated: January 18, 2026

Vibestone (“we”, “us”, or “our”) operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you with a curated shopping experience. Vibestone is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services, or otherwise communicate with us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs with respect to the collection, processing, and disclosure of personal information.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to information that identifies, relates to, describes, or can reasonably be linked to you. Depending on how you interact with the Services, we may collect the following categories of personal information:

  • Contact information: name, billing and shipping address, email address, phone number
  • Order and transaction information: products viewed or purchased, payment method, order history, returns or exchanges
  • Account information: account credentials, preferences, and settings (if applicable)
  • Customer support communications: information you provide when contacting us
  • Device and usage information: IP address, browser type, device identifiers, and interaction data
  • Cookies and similar technologies used to operate and improve the Services

Sources of Personal Information

We collect personal information from:

  • You directly, when you place an order, contact us, or otherwise interact with the Services
  • Automatically, through your device when you browse or use the Services
  • Shopify and service providers who support our store operations
  • Third parties, where permitted by law (for example, payment or analytics providers)

How We Use Your Personal Information

We use personal information to:

  • Provide and operate the Services, including processing orders, payments, shipping, returns, and customer support
  • Communicate with you regarding orders, inquiries, or service-related messages
  • Improve and optimize our store, including understanding how customers use our Services
  • Maintain security and prevent fraud, abuse, or illegal activity
  • Comply with legal obligations and enforce our policies

We do not sell personal information for monetary consideration.

Marketing Communications

We may send you non-promotional communications related to your orders or account. Promotional communications, if any, will include an option to opt out at any time. Opting out of marketing emails will not affect transactional or service-related communications.

How We Share Personal Information

We may share personal information in limited circumstances, including:

  • With Shopify, which hosts and powers our online store
  • With service providers who assist with payment processing, shipping, analytics, customer support, and IT services
  • When required to comply with legal obligations, enforce our policies, or protect our rights
  • In connection with a business transaction such as a merger or restructuring

These parties are permitted to use personal information only as necessary to perform services on our behalf.

Relationship With Shopify

Our store is hosted on Shopify. Shopify collects and processes personal information in order to provide and improve its services. Your information may be transferred to and processed in countries other than your own. Shopify is responsible for certain processing activities related to its platform.

To learn more, please review the Shopify Consumer Privacy Policy and, where applicable, the Shopify Privacy Portal.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the Services, enable core functionality, and understand user interactions. You may manage cookie preferences through your browser settings.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access or request a copy of your personal information
  • The right to request correction or deletion
  • The right to opt out of certain data sharing for targeted advertising
  • The right to withdraw consent where processing is based on consent

Requests can be made by contacting us using the information below. We may verify your identity before fulfilling requests, as required by law.

Data Retention and Security

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. While we implement reasonable safeguards, no method of transmission or storage is completely secure.

Children’s Privacy

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal mechanisms to protect such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact us:

Email: info@vibestone.co
Company Name: Vibestone Crystal Trading Inc.
Registered Address: 110 16th Street, Suite 1460, Denver, CO 80202, United States

For the purposes of applicable data protection laws, Vibestone Crystal Trading Inc. is the data controller of your personal information.